Thursday, August 13, 2009

Solved: Outlook hidden OLK** Temporary Folders - how do you list them?

Solved: Outlook hidden OLK** Temporary Folders - how do you list them?


1ST STEP


Use your registry editor to navigate to the following location (you may need to replace the number 11 with your applicable version of Office)

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security

There will be a registry key called "OutlookSecureTempFolder" Check the value that is assigned to this key which should be the the true location of Outlooks temp files directory which is different from your regular Windows temp files directory. This is the directory that you want to delete the temp files from. If you are unable to locate the registry key value mentioned above by navigating to the location provided you should be able to search the registry by opening the registry editor and clicking EDIT >> FIND and then typing in the name of the registry key (OutlookSecureTempFolder)

If deleting the files from the directory doesn't work try creating a new temp files directory for Outlook to use and change the path on the registry key above to point to the new directory.



2ND STEP


That is by design I think. In Microsoft's infinite wisdom you can view the Temporary Internet Files folder in windows explorer but cannot see the temporary subfolders beneath it. In the command shell you cannot see the Temporary Internet Files directory but you can change directory by typing: C:\>cd "Temporary Internet Files" , and then type: C:\>dir to view its contents in list format. You should be able to see the subfolders at this point and use the CD command to view the contents of each. You can use: C:\>rd /s to remove the OLK folder and all of its contents. Type: rd /? for command usage.

There may be another way to do this, I'm just shooting from the hip here. I'm pretty comfortable with the command shell and have used it for years. However, be very careful!! There is no recycle bin in the command shell!

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